Documentation

Glossary

Common StayLuma.ai terms used in hotel operations and administration.

TermMeaning
AreaA location within a hotel used to organize rooms or work
Attendance eventA raw punch or terminal event
Attendance recordReconciled attendance for a staff member and logical workday
Booking channelThe source/channel used to classify a reservation and its revenue
Dry run payrollSaved preview payslips without the real payroll attendance/commission/advance effects
GuestThe person's contact/profile record, shared by their reservations
Hotel timeThe hotel's local clock, which can differ from the browser or UTC
Inventory locationThe place holding an item's stock balance
Payroll periodA hotel's date range and payroll calculation/review lifecycle
Phone LineThe hotel's telephone-assistant configuration and retained call history
POSPoint of sale: products, orders, payment and related sales operations
Rental item / assetThe hireable item definition / a specific physical unit
ReservationA booking for a room and stay dates
Room chargeA saved order payment type associated with a stay; not proof of collected money
Room typeA category of rooms, separate from each physical room
Staff AppThe mobile application for staff work and manager dashboards
Task template / creation policyReusable work details / rules for generating that work
UTCA common time reference; convert it to hotel time when comparing local operational days
StayLuma.ai · Documentation