Documentation

Stock room

Count stock, receive deliveries, correct stock numbers and see stock levels in the Staff App.

Stock in the bottom bar (or Stock Room on the home screen) is where you keep track of the hotel's items and supplies, such as linen and toiletries, in each closet or room. It offers four things:

OptionUse it to
Count StockCount the actual items on the shelves of a closet or room.
Receive New DeliveriesAdd items that arrived from a supplier or came back clean from the laundry.
Fix Stock NumbersAdd or subtract items that were broken, lost, spilled or found.
See What's in StockSee how many items each closet or room has, and what's running low.

Count stock

Stock counts are scheduled for you; each one shows its closet or room and who it's Assigned to. When none are scheduled, the app shows No stock counts scheduled at this moment.

  1. Open a count.
  2. For each item, compare the shelf with Should Be and enter the Actual Count. The app shows the Difference. If there is one, add a comment explaining why, for example broken or lost.
  3. Tap Save Item for each item you counted.
  4. When everything is counted, tap Submit Final Counts.

Submitting updates the stock levels with your counts. Any differences are saved and the closet's numbers are corrected. Some items are marked Needs Manager Check. A count that's completed or cancelled can't be edited.

Receive a delivery

  1. In Receive New Deliveries, tap Add a Delivery.
  2. Fill in Record New Delivery:
    • Name or Invoice Number;
    • Delivery Type: Purchase, Laundry Return, Transfer or Other;
    • Closet or Room where the items go;
    • Supplier or Laundry Company.
  3. Under Items in this Delivery, add each item with How Many? and optional notes.
  4. Tap Save & Check. The delivery is saved as Waiting to Submit.
  5. Open the delivery, check the items and tap Submit New Stock.

Submitting permanently adds the items to the closet's stock, and the delivery can't be edited afterwards. The app confirms with Delivery Saved, and the delivery shows Added to Stock.

Fix stock numbers

  1. In Fix Stock Numbers, tap Quick Change.
  2. Choose the Closet or Room and the Item Name. The app shows the Current closet count.
  3. Enter the Amount to Add or Subtract, for example +5 or -2.
  4. Choose a reason in Why are you changing this?: Count Correction, Purchase Receipt, Consumption, Waste, Transfer In, Transfer Out, Laundry Received, Laundry Sent Out or Manual Correction. Add Extra Notes (Optional).
  5. Tap Save Change.

The list of changes shows each change with its reason and status, Saved or Pending, and who made it and when.

See what's in stock

See What's in Stock lists the stock of every closet and room, grouped by item type. Search, or filter by item type, closet or room and item. Turn on Only show things running low to see only the items marked Low Stock.

For each item you see:

  • Total We Have: the quantity on hand.
  • Saved for Guests: the quantity set aside.
  • Ready to Use: the quantity available.
  • Min / Full Count: the minimum and full stock level.
StayLuma.ai · Documentation