The operations dashboards are for managers and administrators. Open your account menu (your name at the top left), then Operations, and choose Staff Operations, Task Distribution or Rental Dashboard. On the home screen, Operation Dashboards opens Task Distribution. Tabs at the top switch between the three dashboards.
The dashboards show one day at a time, in the hotel's time zone. Use the arrows to go to the previous or next day, Today to return, and the refresh button to reload.
Staff Operations
Staff Operations shows the staff of the departments you manage, with their shifts and attendance for the day.
The summary shows Total Staff, On Shift, Day Off, Sick Leave, Late Check-ins and Early Leaves. For each staff member, the table shows:
- Schedule: the shift, or Day off, Sick leave, Unpaid leave or No scheduled shift;
- Scheduled Time;
- Check-in / Late and Check-out / Early Leave, with On time, Late or Early leave;
- Attendance.
Search with Search staff in departments.... If the dashboard shows You are not assigned as a manager of any departments., ask your administrator to make you the manager of your departments.
Task Distribution
The Task Distribution Dashboard shows how the day's tasks are spread across the team. Filter by Department, or tap Reset Filter to see all departments.
The summary cards also work as filters:
| Card | Shows |
|---|---|
| Total | All scheduled tasks |
| Open | Tasks not started or in progress |
| Done | Finished tasks |
| Critical | Tasks with urgent priority |
| Overdue | Open tasks past their due time |
| Unassigned | Tasks without an assignee |
| Missed Check-In | Rooms that weren't ready for an arriving guest (see below) |
Staff Workload & Task Allocation lists each staff member with their schedule status and their Assigned, Open, Done, Open Critical and Open Overdue tasks, and Remaining Est., the estimated time of their open tasks. Heavy marks a high workload. Use it to move tasks between team members: open a task and change its assignee, as in Tasks in the Staff App.
Task Distribution Breakdowns summarizes the tasks by department, task type and hotel area.
Missed check-ins
Missed Check-In lists rooms where the checkout cleaning wasn't finished before the arriving guest's check-in deadline: Overdue, incomplete when it's still open, or Completed late. Each room shows its Check-in Deadline and cleaning status. When all rooms were ready in time, the dashboard shows All check-in deadlines met.
Rental Dashboard
The Rental Items Dashboard shows the hotel's rental items and their status. For each item it shows the total and how many are Available, Rented, in Service, Damaged, Missing, Retired or Out, and its Price. Items can be marked ID Upload Required or Return Photo Required.
Switch between Cards View and Table Rows, search by name or description, and filter by status.
If the dashboard shows Demo Preview Mode, it's showing sample data, not your hotel's items. Tap Switch to Live API Mode to see your hotel's data.