Documentation

Revenue dashboards

Managers' revenue dashboards in the Staff App - revenue overview, revenue analysis and booking performance.

The revenue dashboards are for managers and administrators. Open your account menu (your name at the top left), then Revenue, or tap Revenue Dashboard on the home screen. Tabs at the top switch between Revenue Overview, Revenue Analysis and Booking Performance.

Choose the period

Revenue Overview and Revenue Analysis use the same periods: Today, Yesterday, Last 7 Days, Month to Date, This Month, Last Month, Next Month, Year to Date or Custom.

In Revenue Overview, Compare shows the change against the Previous Period or the Same Period Last Year.

Revenue Overview

The overview shows the key figures for the period: Accommodation Gross, Accommodation Net, Registered Gross Revenue, Occupancy, ADR (average daily rate), RevPAR (revenue per available room) and Open Room Charges. Charts show Daily Revenue, Accommodation by Channel and Onsite by Category.

Data quality

When the figures may be incomplete, the overview shows Data Quality Issues Detected with the affected counts or amounts, for example Reservations Missing Daily Rates, Accommodation w/ Unknown Commission, Unclassified Booking Channels or Unclassified Products. Fix them in the web application; until then, the related figures are incomplete or uncategorized.

Revenue Analysis

Revenue Analysis has two tabs:

  • Rooms & Channels: Performance by Channel (gross and net revenue, ADR and room nights for each booking channel) and Performance by Room Type (occupancy, ADR, RevPAR and sold versus available rooms).
  • Onsite Sales & POS: Point of Sale Sites (orders and revenue for each site), Payment Methods and Product Analysis (quantity and revenue for each product).

Booking Performance

Booking Performance shows the bookings received in a period, the revenue they bring and when the guests will stay.

Choose:

  • the Booking Period, when the bookings were made;
  • the Stay Period, when the guests stay: All stay dates or a specific range;
  • a Comparison period.

The dashboard shows Bookings, Booked Revenue (gross and net), Avg Daily Rate, Room Nights and Avg. Lead Time, and the sections Booking Production, When Will This Revenue Stay?, Booking Window, Channel Performance and Room Type Performance.

Booking Performance groups reservations by their original booking date but shows their current state: later changes and cancellations are included. It isn't a snapshot of the booking as it was received. When commission rates are unknown for some reservations, the net revenue is incomplete and the dashboard says so.

StayLuma.ai · Documentation