Open Hotel → Staff to work with staff, Staff Schedule (schedule view), Staff Schedule (list view), Staff Leave Requests and Shifts. Your account must have access to the relevant staff and hotel. Leave decisions require the appropriate department-manager authority.
Review schedules and requests
Use the schedule view for appointments and the list view for saved periods. A shift supplies start, end and break times; an end time earlier than its start represents overnight work. Working appointments must end after they start and last less than 24 hours. Use separate appointments or recurrence for several working days.
An absence takes precedence over a working pattern. A date without a work period is a day off. In Month view, working appointments cannot be resized; use a suitable view or edit the period. Saving still validates the complete interval.
Staff Leave Requests shows request type, dates, status and decision information. A schedule absence without a linked request is not automatically approved. The staff schedule/leave list can show approval status, Needs review and a consistency message.
Approve a schedule absence
- Open the saved absence and inspect its dates, type and linked request.
- Choose Approve schedule leave.
- Review or adjust the dates and leave type in the popup, and enter the reason.
- Confirm the approval.
The app saves the approved request and schedule together and notifies the staff member. It checks manager authority, entitlement and conflicting absences or requests. Editing the schedule by itself does not grant approval. Conflicting links, rejected or cancelled requests and recurrence problems require separate review.
Request dates are inclusive. A schedule interval ending exactly at midnight uses an exclusive endpoint: a period from one day's midnight to the next day's midnight represents one day of leave.
Restore an approved absence
An approved request whose schedule entry is missing shows Schedule needs restoration.
- Save or cancel current edits, then select the request and choose Restore absence.
- Review the original approval and overlapping saved absences in the preview.
- Confirm the proposed restoration or explicit replacement of the listed unlinked entries.
The original request and approval remain. Restoration links a matching absence or creates the correct linked period. It rejects conflicting types, attendance history, other request links and changed previews; review the reported conflict rather than deleting unrelated schedule entries.
Cancel approved leave
- Save or cancel current edits, then choose Cancel approved leave on the approved request.
- Enter the cancellation reason and review the affected absence.
- Confirm, then review the roster.
Cancellation retains the original approval and records the separate cancellation decision. It removes the linked absence and only the working-pattern exceptions belonging to that absence/request. Other saved absences and manual recurrence exceptions remain.
Relevant real payroll must be draft or reopened before cancellation. Attendance history may need review first. Leave corrections do not rewrite payslips automatically: recalculate payroll after reviewing the schedule and attendance.
For staff-submitted requests and mobile approvals, see Time off and overtime.