The Staff App is the StayLuma.ai app for hotel staff. It's designed for phones: the main sections are in a bar at the bottom of the screen, and your account menu is at the top left.
Sign in
- Open the Staff App. You see the Staff Login screen.
- Choose how to sign in: Password or PIN.
- Enter your Username, and then your password or your numeric PIN.
- Tap Login.
The app opens the home screen. If the app shows Login failed. Please check your credentials., check your username and password or PIN and try again. Your hotel's StayLuma.ai administrator manages user accounts, passwords and PINs.
The home screen
The home screen opens with Welcome back! and a summary of your day:
- Active tasks: "You have n active tasks today." Managers and administrators see the count for the whole team instead: "There are n active team tasks today."
- My Shift: today's shift times, or No shift for today.
- Next Days Off: the dates of your next days off, when you have upcoming ones.
- Task counts: Not Started, In Progress and Completed (completed today).
- Today's reservations.
Under Quick Actions you can go straight to:
- Scan QR Code: start a task or rent out an item by scanning its QR code.
- View Rooms: room status and occupancy.
- Stock Room: count stock, receive deliveries and correct stock counts.
Managers and administrators also see Revenue Dashboard and Operation Dashboards.
Find your way around
The bar at the bottom of the screen has:
| Button | Opens |
|---|---|
| Home | The home screen |
| Rooms | Rooms with their status and occupancy. See Rooms in the Staff App. |
| QR code (center) | The QR code scanner. See Scanning QR codes. |
| Tasks | Your task list. See Tasks in the Staff App. |
| Sales | Point of sale. See Sales (point of sale). |
| Stock | The stock room. See Stock room. |
At the top of the screen:
- The bell opens your notifications. A red badge shows how many are unread. See Notifications in the Staff App.
- Your name opens your account menu, which shows your department and has:
- Time Off & Overtime, for your leave and overtime requests. See Time off and overtime.
- Operations (managers only): Staff Operations, Task Distribution and Rental Dashboard. See Operations dashboards.
- Revenue (managers only): Revenue overview, Revenue analysis and Booking performance. See Revenue dashboards.
- Logout.
You can also sign out with the logout button next to the bell.
For help while you work, tap Help to ask the help assistant.